Responsible Gambling
At Mr Rex Casino, we are committed to promoting responsible gambling and ensuring that gaming remains a fun and entertaining activity for all our players. We understand the importance of maintaining a safe gambling environment and providing the necessary tools and resources to help our customers gamble responsibly.
Our Commitment
Mr Rex Casino is dedicated to preventing gambling-related harm and promoting responsible gambling practices. We work closely with leading responsible gambling organizations and adhere to the highest industry standards to ensure player protection.
Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. It's important to recognize the warning signs:
- Spending more money than you can afford to lose
- Chasing losses with bigger bets
- Gambling for longer periods than intended
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
- Lying about gambling activities
Responsible Gambling Tools
We provide various tools to help you maintain control over your gambling activities:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Establish limits on how much you can lose within a specific timeframe to prevent excessive losses.
Session Time Limits
Set time limits for your gaming sessions to ensure you don't spend more time gambling than intended.
Reality Checks
Receive regular pop-up reminders showing how long you've been playing and how much you've spent.
Self-Exclusion
Temporarily or permanently exclude yourself from accessing your account. Self-exclusion periods can range from 24 hours to permanent exclusion.
Account Closure
Permanently close your account if you no longer wish to gamble with us.
Setting Your Limits
To set any of these limits, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team at [email protected].
Underage Gambling Prevention
Mr Rex Casino strictly prohibits underage gambling. All players must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems and regularly monitor accounts to prevent minors from accessing our services.
Getting Help
If you're concerned about your gambling habits or need support, help is available:
UK Support Organizations
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Gamblers Anonymous
A fellowship of men and women who share their experience to help solve their gambling problems.
Website: www.gamblersanonymous.org.uk
BeGambleAware
The leading charity in Britain committed to minimizing gambling-related harm.
Website: www.begambleaware.org
National Problem Gambling Clinic
NHS-funded treatment service for problem gamblers.
Phone: 020 7381 7722
Website: CNWL NHS Foundation Trust
GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. If you choose to self-exclude through GAMSTOP, you will be prevented from using gambling websites and apps run by companies licensed by the UK Gambling Commission.
To register with GAMSTOP, visit: www.gamstop.co.uk
Third-Party Software
Consider installing third-party software to help control your online gambling:
- Gamban - Blocks access to gambling websites and apps across all your devices
- BetBlocker - Free software that blocks gambling websites
- Qustodio - Parental control software that can block gambling sites
Financial Support
If gambling has caused financial difficulties, these organizations can help:
StepChange Debt Charity
Free debt advice and solutions.
Phone: 0800 138 1111
Website: www.stepchange.org
Citizens Advice
Free, confidential advice on debt, benefits, and legal issues.
Phone: 03444 111 444
Website: www.citizensadvice.org.uk
Contact Us
If you have any questions about responsible gambling or need assistance with setting limits on your account, please contact us:
Email: [email protected]
Live Chat: Available 24/7 through your account
Phone: +44 20 3808 9234
Our customer support team is trained to handle responsible gambling queries and can provide guidance on the tools and resources available to help you gamble responsibly.
Regular Reviews
We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and aligned with industry best practices. This page was last updated on March 15, 2026.
Remember: Gambling should be entertaining, not a way to make money. Never gamble more than you can afford to lose, and always gamble responsibly.
