Privacy Policy
Effective Date: March 1, 2026
Welcome to Mr Rex Casino ("we", "us", "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mrrexcasino.com and use our services in the United Kingdom.
1. Information We Collect
We collect various types of information in order to provide and improve our services, comply with legal obligations, and ensure a safe gaming environment.
1.1 Personal Information
- Name, date of birth, and gender
- Contact details such as email address, phone number, and postal address
- Verification documents (e.g., ID, passport, proof of address)
- Account login details including username and password
- Payment information including bank details and transaction history
1.2 Usage Data
- IP address
- Device information (browser type, operating system)
- Browsing behaviour on our site
- Game preferences and activity logs
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyse site usage, and deliver personalised content and advertisements. For more details, please see our Cookie Policy.
2. How We Use Your Information
Your information is used for the following purposes:
- To create and manage your account
- To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations
- To process deposits, withdrawals, and payments
- To provide customer support
- To personalise your experience and recommend games
- To communicate updates, promotions, and marketing (with your consent)
- To detect and prevent fraud and abuse
- To comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent (where applicable)
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests, such as fraud prevention and improving our services
4. Sharing Your Information
We may share your information with:
- Regulatory authorities and law enforcement agencies as required by law
- Payment processors and financial institutions
- Third-party service providers who assist us in operating the website and providing services (under strict confidentiality agreements)
- Affiliate partners for marketing purposes (only with your consent)
We do not sell your personal data to third parties.
5. International Transfers
Your information may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.
6. Data Security
We implement technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Data portability
- Complain to the Information Commissioner's Office (ICO) if you believe your rights have been violated
To exercise your rights, please contact us using the details below.
9. Cookies
For detailed information about our use of cookies and how you can manage them, please visit our Cookie Policy.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Mr Rex Casino
Email: [email protected]
Address: 123 Gaming Street, London, UK, WC2N 5DU
Phone: +44 20 7946 0123